The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World by Fred Reichheld, Rob Markey 3 days in the top 100 Release Date: September 20, 2011 Buy new: $27.95 $15.37 23 used & new from $12.99 (Visit the Best Sellers in Books list for authoritative information on this product's current rank.) Follow this link: #8: The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven
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